TrackParcel

How it works

Tracking your parcel, step by step.

TrackParcel is an independent parcel tracking platform. Enter your tracking reference and we show you the shipment updates available for it — clearly and simply.

  1. 01

    Enter your tracking number

    Type or paste the tracking reference you received from the shop or retailer into the tracking field. You will find it in your order confirmation or dispatch email.

  2. 02

    View available shipment updates

    TrackParcel shows the latest status, current location and estimated delivery whenever updates are available for your tracking number.

  3. 03

    Follow your parcel journey

    Come back at any time to check new scans. The tracking timeline shows each stage of the journey, from shipment information received through to delivery.

The tracking timeline

When updates are available, your tracking page shows a visual timeline with these events:

  1. 1Shipment information received
  2. 2Parcel collected
  3. 3In transit
  4. 4Arrived at local facility
  5. 5Out for delivery
  6. 6Delivered

No new updates?

If there is no recent scan, your tracking page will say clearly that no new information is available. Updates appear as soon as a new event is recorded for your shipment.

Only information from available sources is shown — we never invent statuses or dates.

Track a parcel